Refund policy

MonthReady is operated by liu zhongkai. Operator type: Individual. Country: China. Contact: highsave@gmail.com. Effective October 20, 2026.

This policy applies to MonthReady subscriptions purchased through Paddle checkout.

14-day first-payment refund

You may request a full refund within 14 calendar days of your first subscription payment, including the first payment after a free trial. No reason is required. This additional offer does not reduce any mandatory rights.

Renewals and service problems

Renewal payments are normally non-refundable and we do not normally prorate unused days after cancellation. Contact us about duplicate charges, unauthorized payments or a technical failure preventing delivery of the purchased service. We will investigate and arrange an appropriate correction or refund. Applicable law and any payment provider’s more favorable buyer rights take precedence.

How to request a refund

Email highsave@gmail.com with your account email, transaction reference and payment date. Do not send card numbers or passwords. We aim to reply within two business days; this is a response target, not a guarantee of resolution time. Approved refunds return through the original payment provider and payment method where possible; bank processing times vary.

Paddle purchases

If your receipt identifies Paddle as the seller, you can also request help at Paddle buyer support. Paddle processes refunds for those transactions under its Refund Policy and Buyer Terms. We will communicate agreed refunds to Paddle rather than pay you outside that transaction.

Canceling a subscription

Use the billing portal or contact support before renewal to prevent future charges. For a Paddle purchase, use the manage-subscription link in your receipt or Paddle buyer support. Cancellation takes effect at the end of the current paid period and does not itself request a refund. A trial without a payment card creates no automatic charge.